Postage And Faqs
|
Project Hydra
We Accept
 
SSL Secured Shopping |
Payment: Free Royal Mail airmail on all orders within Europe. As we are a High Street shop most items are taken straight off the shelf and posted out. Most orders are sent within 1 working day. A proof of postage is obtained for all orders. We will usually replace lost items after 14 days of dispatch to allow for delays. If an order does go missing in the post replacements are offered at the managers discretion as compensation is only given to the value of £36 by the Royal Mail and after 28 days. Recorded signed for delivery is offered at cost price of £0.75 per order, this gives a tracking number for use on the Royal Mail website. Further postage services and insurance is available on request. Refunds and Exchanges: Faulty Products: If any item you purchase from us is faulty then simply notify us and we will either source a replacement from the manufacturer or send out a replacement directly. Exchanges: All exchanges will be handled at the managers discretion and will require proof of purchase. Exchanges will only be given within 28 days of the original purchase date. All postage costs incurred will be payable by the customer. This does not affect your statutory rights. Project Hydra Ltd. Reserves the right to refuse service and entry to it's premises. |
Product Search
Cart Details
Special Offers
|
